Testimonials

Australia

CaLL Incentives have worked with Odyssey International on 2 programmes – both initially in the Republic of Ireland and then in Northern Ireland. Apart from the usual efficiency, professionalism and “happy” service, Odyssey always stretch themselves to provide unusual events rather than usualevents with great success. They have the personal contacts and knowledge of the entire island and in our mind, they are the only choice of DMC in both countries to produce events that are not only memorable to the end-user but “Once in a Lifetime” experiences. Their extra time and energy put into programmes (both in the lead up and during the programme itself), as well as their expertise is extended on every programme they arrange and we feel this is not only generous but what we look for in a DMC. We could not recommend them highly enough and anyone who uses them will be very satisfied – that is to say both the agent and the end client.

Carole Parsons
Director
CaLL Incentives
Sidney 
Australia

Germany

As the year is coming to the end I wanted to write to you and thank you for your great cooperation during our five major incentive programs in Ireland for our two big clints.

We are well aware that Corporations of this size are extremely challenging and have a governance demands which add to the already considerable work required for the actual program. In this regard, Odyssey International measured up in every facet.

We had specific objectives to meet for our clients and the programs you devised reflected these objectives from a creative perspective and within budget.

Once we were in Ireland, the logistics were handled meticulously and both of our teams worked together seamlessly a perfect partnership!

Thank you again for the great cooperation and we look forwrd to many more projects in Ireland.

 

Albert Wiese
General Manager
Globo Incentives
Munchen
 

Germany

With this letter i want to thank you once more for the perfect job which you and your team delivered ay our dealer incentive trips to Dublin in September 2008. Moreover I want to thank you for your great support.

I personally had a wonderful time working with motivated professionals as you. Every reaction I got from the participants has been very positive and this is a nice thing to hear after putting a lot of effort into the success of this event.

I hope you are well and wish you and your great team all the best.

Maybe one will see us again sometime in Ireland or Germany!

 

Andrea Kühne
Ford-Werke GmbH
Specialist Event Management
Köin-Niehi
Germany

USA

I am long remiss in sending this letter of recommendation. In writing this letter I made several attempts to set aside my feelings of admiration and respect for you and Pat and write the letter as would the president of an incentive travel company with 36 years experience in operations. But as I progressed I realized that my admiration and respect are the direct result of great work you have done for our clients over the past 20 years.

Consider our Financial Corporation group of a coupleof years ago. I imagine it is still the largest incentive group to visit Dublin - 3,200 people over 15 days. In the course of the program, guests walked out of their hotels over 12,000 times with some place to go - tours, transfers, shuttles - and they all got there. And when they came back they all had a smile on their faces. And when I got the bill, I had a smile on my face, for you accomplished the daunting task just as you said you would and for the budget agreed upon. This is, of course, just one example. I can go on about the success of the 2,000 person Business Machine Company and the dozen other groups we have worked on together.

Here's what you as well as or better than, anyone else in the business

  1. You and Pat listen, think, ask questions, and make suggestions. You listen to our response and then respect the process until we have a plan.
  2. Never in all the time I have worked with you have I felt that you put your interests above those of the clients'.
  3. You and Pat are enthusiastic about looking at a project from start to finish and you both exhibit a childlike exuberance for the business. You love the business and it shows.
  4. From the guides, to the hospitality desk staff, to your wonderful in-house staff, you have great people.
  5. The suppliers love you. To the novice this might seem like you are easy, but we all know you (especially Pat) are not. What you are is knowledgeable, fair and reasonable.
  6. You understand that a good trip begins at the planning stages and that success in our business is the result of a long process and a succession of small victories.
  7. You are one of the few remaining DMCs on earth who understands that you need to take care of the fundamentals - get the lists right, pay attention to the details, and be early for everything.
  8. You plan great parties and events ( remember Guinness, Kilmainham, Berkley Court,The Burlington, Killarney, Ashford, Dromoland, and the rest) but contrary to the trend in our business, you are primarily a party planner. You know how to load busses, how to count, and how long it takes to get from here to there and back.
  9. You and Pat are the talent. So often I deal with DMCs whose owners are empty suits. Yes they can host you for dinner and send balloons to your room, but when it comes time to discuss the project, you end up talking to someone who has been in the business for three years, who, "by the way is pregnant and she won't be able to operate the program but we have someone who is just as good who will take over etc.,etc."
  10. I am constantly amazed at the respect you have for our profession and the care and concern you show for the well-being of each guest. 

I am beginning to sound like I am on the payroll. Anyway, Kevin, you and Pat are the best and I know what I am talking about.

 

Robert M. Spellman
President
Spellman Travel Partners
United States of America